Annex 4.07 — parcours utilisateur : remote qes enrolment

Vérifié le 2026-10-29

Disponible uniquement en anglais. Le texte est affiché dans sa langue d'origine.

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Remote QES - Enrolment
High Level Description:
In the remote enrolment flow, the User is allowed to enroll to remote signing services which can be utilized for the creation of eSignatures. It shall be
clarified that a default signing mean is expected to be provided within the EUDI Wallet by the Member States, but it will also be possible for Users to
enroll to additional signing means/services.


Journey Steps
                                                                                                                                                                                                                                                                                                                                                 Usage
Which step of the experience are
                                                                                                                                                                                                                                                                                                                                        How would they use the app?
you describing?




Enablers
What do they need
                                            Internet
                                             Internet                User is enrolled to a default                                                                                                                                                          For user: Being able
                                           Connectivity
                                          Connectivity              signing service (built-​in to the                                                                                                                                                        to authenticate via
                                                                             EUDI Wallet)                                                                                                                                                                   PIN/biometrics etc.




                                                                                                                                                                                                                                                                             Legend:
                                                                                                                                                                                                                                                                              Enrolment journey initiated within the EUDI Wallet

                                                                                                                                                                                                                                                                             Enrolment journey initiated within QTSP service / Common steps

                                                                                               Opens                               Identifies to                        Navigates to the           Selects to view list of                   Selects
                                                                                             EUDI Wallet                            EUDI Wallet                        Signatures section           available signature                 signature service
                                                                                                                                                                                                  services (for enrolment)
User
EUDI Wallet Holder

                                      Navigates to a            Requests a                 Opens                                   Identifies to                                                        Scans                                                                                                                                                                                                                              SetsSets
                                                                                                                                                                                                                                                                                                                                                                                                                                                up up                                                                                                      Receives
                                                                                                                                                                                                                                                                                                                    Views/Selects    Confirms authorizing
                                   certificate authority's   Qualified Certificate       EUDI Wallet                                EUDI Wallet                                                        QR-​code                                                                                                                                                                                                                      signature/private
                                                                                                                                                                                                                                                                                                                                                                                                                                         signature/private                                                                                               confirmation
                                                                                                                                                                                                                                                                                                                 requested data or     disclosure of data
                                           website                                                                                                                                                                                                                                                                                                                                                                                  keykey
                                                                                                                                                                                                                                                                                                                                                                                                                                        (PIN, Biometrics)
                                                                                                                                                                                                                                                                                                                                                                                                                                            (PIN, Biometrics)
                                                                                                                                                                                             May be optional/not applicable if                                                                                     data types and    ('Accept' button, PIN,
                                                                                                                                                                                            other interactions means are being
                                                                                                                                                                                            utilised (e.g. deep-​link). It shall also                                                                                 requestor           Biometrics)
                                                                                                                                                                                              be examined in alignment with
                                                                                                                                                                                            accessibility issues associated with
                                                                                                                                                                                              the presentation of a QR-​code.


                                                                                                                                                                       Reads                                                                                                                                                                                                      Reads
                                                                                                                                                                   error message                                                                                                                                                                                              error message




Touchpoint
What service do they interact
with?

                                                                                                                                                                                       EUDI Wallet (Valid State)                                                                                                                                                                                                                      EUDI Wallet (Valid State)                                                                                       EUDI Wallet (Valid State)
                                                                        QTSP Service
                                                                                                                                                                                       Valid State                                                                                                                                                                                                                                     Valid State                                                                                                    Valid State



Backstage




EUDI Wallet
                                                                                                                                                   Authenticates
                                                                                                                                                                                                                                                       Verifies                        Collects and Presents                                                     Verifies
                                                                                                                                                       User                                                                                                                                                                                                                                                                                                                                                                                                  Stores                        Stores
                                                                                                                                                                                                                                                        QTSP                            the Required Data                                                     Authorisation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            certificate                   QTSP data

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Storing details about the QTSP such
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      as which is the QTSP and how
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   information will be sent (signature
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           service endpoints).




QTSP
                                                                                         Generates and presents
                                                                                       request for the required data                                                                                                                                                                                                                                                                          Verifies          Authenticates                                                                 Creates            Stores             Delivers
                                                                                              (e.g. QR-​code)                                                                                                                                                                                                                                                                            Wallet certification       User                                                                Qualified Certificate   Certificate   Qualified Certificate

                                                                                            The interaction between the EUDI
                                                                                            Wallet and the QTSP is indicatively
                                                                                           depicted to occur via a QR-​code, but
                                                                                            it could also be achieved through
                                                                                                other means, e.g. deep-​link




Signature Creation Device
(Remote)
(operated by a QTSP)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Stores
                                                                                                                                                                                                                                                                                                                                                                                                                                Creates                                 Creates                                                                          certificate
                                                                                                                                                                                                                                                                                                                                                                                                                                Key Pair                          Certificate Request