Information technology — Service management — Part 1

Verified on 2026-10-29

(title available in French only)

Reference
ISO/IEC 20000-1
Type
Standard record
Folder
Other standards
Date
2018-09-14
Status
Final
Languages
English
Official source
https://www.iso.org/standard/70636.html

Note

Descriptive sheet written by us: ISO/IEC 20000-1 sets the requirements for a service management system; it is mentioned together with ISO/IEC 27000 in a recital of Implementing Regulation 2015/1502.

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Summary

Summary to come.